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Documentation Index

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Welcome to Aimna

Aimna is a platform for building AI-powered voice and chat agents that handle phone calls, text conversations, and website interactions — all from a single dashboard.

What you can build

Voice Agents

AI agents that handle inbound and outbound phone calls with natural conversation, function calling, and knowledge base retrieval.

Chat Agents

Text-based AI agents that power website chat widgets with streaming responses and conversation memory.

Website Widget

Embeddable chat and callback widgets for your website — a single <script> tag, no backend required.

How it works

1

Create an agent

Configure your AI agent with a system prompt, voice settings, LLM model, and optional knowledge base.
2

Connect a channel

Assign a phone number for voice calls, enable the chat widget for your website, or use the API directly.
3

Deploy

Your agent is live. It handles conversations, executes functions, and learns from your knowledge base automatically.

Key features

  • Multi-channel — Voice calls (Twilio, Telnyx, SIP) and text chat from one agent
  • Streaming responses — Real-time SSE streaming for chat, WebSocket for voice
  • Knowledge base — Upload documents, websites, or text. Agent retrieves relevant context automatically
  • Function calling — Transfer calls, book appointments, send SMS, extract data, call custom APIs
  • Post-call analysis — Automatic sentiment analysis, call summaries, and data extraction
  • Embeddable widget — Drop a <script> tag on any website for instant chat or callback
  • Webhooks — Get notified on call events, chat sessions, and agent actions

Next steps

Quickstart

Get your first agent up and running in 5 minutes.